TERMS & CONDITIONS — POWER EQUIPMENT SERVICES LTD

Last updated: 10 September 2026

These Terms & Conditions govern the use of our website and the purchase of products and services from Power Equipment Services Ltd (“we”, “us”, “our”). By using our website or placing an order, you agree to these terms.

1. About Us

Power Equipment Services Ltd Oldington Trading Estate, Kidderminster, DY11 7QP Phone: 01562 742400 Email: powerequip@btconnect.com

We supply, service and repair garden, grounds, agricultural and industrial machinery.

2. Use of Our Website

You agree to use our website lawfully and not to:

  • Copy or misuse content

  • Attempt to disrupt website functionality

  • Submit false information or fraudulent orders

We may update or change website content at any time.

3. Products & Orders

All products listed are subject to availability. We aim to ensure all descriptions, prices and images are accurate, but errors may occur.

When you place an order:

  • You will receive an order confirmation

  • We reserve the right to cancel or refuse orders

  • Prices may change without notice

4. Payments

Payments are processed securely through trusted third‑party providers. We do not store full card details.

5. Delivery & Collection

Delivery options vary depending on product type. Large machinery may require collection or arranged delivery.

We will contact you if delivery times change.

6. Servicing & Repairs

Service and repair bookings must be made through our website, by phone, or in person.

By booking a service:

  • You agree to provide accurate machine details

  • You authorise us to inspect and repair the equipment

  • Additional repair costs will be confirmed before work is carried out

7. Returns & Refunds

You may return unused products within 14 days of purchase, provided they are:

  • In original packaging

  • Unused

  • In resellable condition

Custom orders, used machinery, and serviced equipment are non‑refundable.

Faulty products will be repaired, replaced or refunded in accordance with UK consumer law.

8. Warranty

Most new machinery includes a manufacturer warranty. Warranty claims must follow the manufacturer’s terms.

Damage caused by misuse, lack of maintenance or unauthorised repairs is not covered.

9. Liability

We are not liable for:

  • Losses caused by improper use of machinery

  • Business interruption

  • Damage caused by third‑party couriers

  • Delays outside our control

Your statutory rights are not affected.

10. Privacy

We handle your data in accordance with our Privacy Policy. See our full policy for details on how we collect and use your information.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our website indicates acceptance of any changes.